Do you ship international?

Yes we ship to broad range of countries, mainly within Europe.
When will you send my order?

We aim to send your order the same day, or at latest the next day.
What are the shipping terms?

You can read our terms here.

What payment methods do you accept?

We use Paypal for all international orders. For Swedish orders we accept Paypal and Klarna.

How long is the battery cable?

The battery cable depends on battery size. Small comes with a 14cm cable and medium and large 105cm.

My LEDX lamp has stopped working or is malfunctioning, what should i do?

We are here to help! Our online servicesystem can help you troubleshoot and create a service order. You can create a service order here.
I broke my LEDX lamp, can you repair it?

We offer a repair service for most kinds of damage to your lamp, the fee will depend on the extent. You can create a service order here.
My glass has developed cracks, is this normal?

Cracks in the glass is unusual. We have received a batch of lower grade glass, we will help anyone who has experienced this. You can create a service order here.
Can i buy replacement parts?

We don’t sell spare parts, instead we offer a repair service for a fee if your lamp needs service. You can create a service order here.
My lamp will lower the effect when i start my enduro engine.

Your lamp is not set in enduro mode. Please see the programming section in the manual.

What is LEDX company?

We are a small Swedish manufacturing company that is passionate about creating great products. We strive to create quality products that will last long and that are manufactured in a sustainable way. Since January first we are owned by C2 Vertical Safety AB in Uppsala. Read our story here.