We use Paypal for all international orders. For Swedish orders we accept Paypal and Klarna.
How long is the battery cable?
The battery cable depends on battery size. Small comes with a 14cm cable and medium and large 105cm.
My LEDX lamp has stopped working or is malfunctioning, what should i do?
We are here to help! Our online servicesystem can help you troubleshoot and create a service order. You can create a service order here.
I broke my LEDX lamp, can you repair it?
We offer a repair service for most kinds of damage to your lamp, the fee will depend on the extent. You can create a service order here.
My glass has developed cracks, is this normal?
Cracks in the glass is unusual. We have received a batch of lower grade glass, we will help anyone who has experienced this. You can create a service order here.
Can i buy replacement parts?
We don’t sell spare parts, instead we offer a repair service for a fee if your lamp needs service. You can create a service order here.
My lamp will lower the effect when i start my enduro engine.
Your lamp is not set in enduro mode. Please see the programming section in the manual.
What is LEDX company?
We are a small Swedish manufacturing company that is passionate about creating great products. We strive to create quality products that will last long and that are manufactured in a sustainable way. Since January first we are owned by C2 Vertical Safety AB in Uppsala. Read our story here.